Forrester Wave Social Listening Reports, 2006-2014: A Look Back at Vendor Performance
Forrester Research has just published its Enterprise Listening Platforms, Q1 2014 Forrester Wave report (free download), so it seems like a good time to look back at which vendors were included in this report since its inception in 2006, and at their performance. Here’s a chart summarizing that: A few observations: Vendors that have changed names …