Archive for Academia

Two important PR history articles now available online

I’m thrilled to see that Dr. Karen Miller Russell has made available online one of my favorite articles, “U.S. Public Relations History: Knowledge and Limitations“!

With this, my modest role in the PR history is secured, and I can get back to work :)

Karen, please let me know if you have any project I can help with. All I’m asking :) is a follow-up to your article, “Public Relations in Film and Fiction: 1930 to 1995.” (Anyone who was shocked, shocked to see/read CBS’s Andrew Cohen’s take on the PR industry should read this article, available online -see the link below- via a USC Annenberg’s project, The Image of the Journalist in Popular Culture.)

If you are a PR student or practitioner, do yourself a favor: download both articles, and read them; they’re well worth your time.

 

Karen S. Miller (2000)
U.S. Public Relations History: Knowledge and Limitations (PDF)
In Michael E. Roloff (Ed.), Communication Yearbook, vol. 23 (pp. 381-420), Thousand Oaks, CA: Sage Publication

This analysis of the literature on public relations history indicates that the field has been dominated by a business history approach. Most scholars have studied public relations in its corporate context, and most have utilized business history’s dominant paradigm, which calls for a general theory of PR history based on the review of a large number of case histories. But the business history frame is both flawed and inadequate for a complete understanding of public relations history. Political and social histories show that public relations was emerging and apparently would have emerged even if big business had not. In reality, these histories are intertwined. No single strand of PR history can be understood except in relation to the others, and none should be given a privileged position in public relations historiography.

Karen S. Miller (1999)
Public relations in film and fiction, 1930 to 1995 (PDF)
Journal of Public Relations Research 11 (1), 3-28

In this article, I examine depictions of PR and its practitioners in film and fiction in the United States from 1930 to 1995. The analysis indicates the representations of PR are woefully inadequate in terms of explaining who practitioners are and what they do, and it shows that writers dislike PR’s apparent effectiveness. Perhaps most significant is the extent to which the portrayals have remained the same over many decades. This study reveals misconceptions about and stereotypes of PR that are relayed to the public through the media, setting the stage for scholarship on what members of the general public think, for the enduring quality of representations suggests that the media may well have cultivated negative attitudes toward PR and its practitioners.

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Edelman/Wal-Mart blog campaign revisited by Journal of Mass Media Ethics

The ethics of Edelman’s involvement in the Wal-Marting Across America blog campaigns is the focus of four articles (a case study and three expert commentaries) in the latest issue of the Journal of Mass Media Ethics (Volume 22, Issue 2-3, 2007):

The Case: Wal-Mart Public Relations in the Blogosphere - David A. Craig (Gaylord College of Journalism and Mass Communication, University of Oklahoma)

Abstract: This article presents a case study in media ethics that experts will analyze in additional article within this issue. This case concerns bloggers on a site called Wal-Marting Across America, which featured a couple who were traveling around the country and parking in Wal-Mart parking lots. The blogs were generally positive, upbeat stories of the Wal-Mart employees they met along the way. However, Working Families for Wal-Mart was created by Edelman, the public relations firm for Wal-Mart. Laura and Jim were professional journalists paid by Wal-Mart. Moreover, Richard Edelman had been a leading advocate of transparency and honesty in public relations work.

Commentary 1: This PR Firm Should Have Known Better - Lois A. Boynton (School of Journalism and Mass Communication, University of North Carolina, Chapel Hill)

Abstract: This article presents the author’s perspective on an ethical situation regarding the public relations firm Edelman and their involvement in a pro-Wal-Mart blog that pretended to be impartial. The author is particularly critical of Edelman’s involvement in the controversy given their participation in crafting a public relations code of ethics, which explicitly forebids the type of deceit they practiced. However, he credits Edelman executives for their rapid response and admission of guilt and responsibility.

Commentary 2: A Case of Covert Persuasion - Sherry Baker (Brigham Young University, Tanabe, Japan)

Abstract: The author makes the distinction between information and covert persuasion, which she defines as advocacy disguised as information or as independent opinion. She feels the episode clearly violated the ethical tenents of both public relations and journalism.

Commentary 3: We Have All Been Here Before - John J. Pauly, William R. Burleigh, E. W. Scripps (J. William and Mary Diederich College of Communication, Marquette University)

Abstract: The author discusses how the ethical code that was supposed to offer guidance for this situation was bypassed or ignored. She also raises ethical questions about the nature of blogging and of corporate information campaigns. She suggests corporations be made more responsible for arguments they create and issue.

The articles are behind a paid firewall, but you can always contact the authors and ask - nicely :) - for a reprint.

Related entries:

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PR Review : The effects of practitioner blog use on power in public relations

Available online (PDF) for a limited time (thank you, Kaye!):

L.V. Porter, K.D. Sweetser Trammell, D. Chung and E. Kim, Blog power: Examining the effects of practitioner blog use on power in public relations, Public Relations Review 33 (2007), pp. 92-95.

Abstract

While blogs are not yet a standard public relations tool, practitioners use blogs to enhance their power within their organizations. Using an online survey of public relations practitioners, this pilot test examined the relationship between power and blog use. Three factored categorizations of blog use among practitioners emerged: routine information and research, interactive blog communication, and issues identification. Results showed differences based on power, between blog users and non-users, owner-practitioners and non-owners, among others.

Keywords: Power; Blogs; Weblogs; Public relations practitioners; Web; Internet

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Weekend readings: The Cultural Tribes of Public Relations

It doesn’t matter how much you planned to read during the weekend; you’ll probably end up reading just 1/10th. Here’s an article deserving to be in that “short list”:

(PDF) The Cultural Tribes of Public Relations – Greg Leichty, Department of Communication, University of Louisville (published in the Journal of Public Relations Research, volume 15, issue 4, pp. 277–304)

This article applies a cultural theory of rhetoric to discourse about public relations. It proposes that 5 distinct cultural voices are recognizable in conversations about public relations. These voices are illustrated in texts that define and critique public relations practice. These competing cultural visions cannot be united into 1 coherent vision. Public relations is a multicultural field that is constituted by this ongoing competitive dialogue.

Enjoy.

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The Institute for Public Relations is blogging

Institute for PR logoStarting a blog to “share and discuss research-based knowledge” in PR is a great way to open a new chapter in the activity of IPR, which is celebrating its 50th anniversary this year.

I really hope this is going to be an important step toward bridging the gap between PR practitioners and academia. Join the Conversations!

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A treasure trove of research papers on blogging at the 2006 AEJMC Convention

AEJMC Convention logo

Update:

 

If you’re a practitioner interested to learn about weblogs in PR and communications, do yourself a favor and participate to the 89th Convention of the Association for Education in Journalism and Mass Communication (AEJMC), to be held on San Francisco on August 2-5, 2006.

Since there’s no easy way of referencing the blog-related papers to be presented at the Convention, I posted below a list of (selected) abstracts — and, boy, are they interesting! Here’s the complete list of papers (divided in 3 pages), and here you can find more information if you want to participate to the event.

Memo to the big PR firms with blog practices: establish a partnership amongst you and work with the AEJMC to sponsor a dedicated website to post all the conventions’ papers related to blogging. (Yes, some of the papers are available in the archives of AEJMC@LIST.MSU.EDU, but they’re not really in the best form.) Make the site an institutional repository, and host published papers, and theses and dissertations. You’ll do a great service to practitioners, professors and students, and the general public. And it will good for your reputation, too :)

 

Credibility and the Uses of Blogs Among Professionals in the Communication Industry • Kaye Trammell, Lance Porter, Deborah Chung and Eunseong Kim, Louisiana State

Communication professionals are beginning to take note of blogs as more turn to them for information and deem blogs “credible.” Using an online survey of professionals in journalism and public relations, this study investigated the use of blogs within the communication industry. Factor analysis revealed simplistic blog use categorizations as being either passive or active. Results also indicate that those who are labeled “high users” in both factors assign more credibility to the medium.

Roles and Blogs in Public Relations • Lance V. Porter, Kaye D. Trammell, Louisiana State University and Deborah Chung, University of Kentucky

A national email survey of public relations practitioners investigated the use and perceptions of weblogs or blogs and how that use is related to roles and status. Cluster analysis challenged Porter and Sallot’s 2003 roles typology, reverting to the previous manager-technician dichotomy. While blog use was on par with national audiences, practitioners were maintaining mostly personal blogs and using blogs professionally at low levels. Furthermore, women lagged behind men in the strategic use of blogs.

Impact of Blogs on Relationship Management during a Crisis • Kaye D. Trammell, University of Georgia and Emily Metzgar, Louisiana State University

Using a post-test only experimental design with control group, this study investigated the impact of blogs on relationship management during a crisis. Participants (N = 109) were exposed to a personal blog (n = 45), organizational blog (n = 46), or control (n = 18). Results indicate blogs impact the perception of the level of crisis an organization experiences. Additionally, relationships created through blogs impact the perception of crisis. Use and credibility were also investigated.

Revisiting the Issue of Blog Credibility: A National Survey • Stephen Banning, Bradley and Kaye Trammell, Louisiana State

This study investigated the relationship between credibility, third-person effect, and blog use. Through a national phone survey (N = 575), researchers found support for all hypotheses. While credibility was neutral overall, blog authors assessed blogs as being more credible than non-bloggers, and credibility correlated with likelihood to act (behavior). Third-person effect was found in reference to blogs and it correlated with blog credibility and likelihood to act. Findings and future research are discussed.

The Source Cycle: Intermedia Agenda-Setting Between the Traditional Media and Weblogs • Marcus Messner and Marcia Watson, Miami

This study examined the intermedia agenda-setting effects between the traditional media and weblogs based on the use of one as a source by the other. A content analysis of 2,059 newspaper articles was combined with a separate content analysis of 120 weblogs. It was found that the newspapers increasingly use weblogs as sources and that weblogs heavily rely on the traditional media as sources. Thereby, traditional media and weblogs engage in a source cycle.

An Experiment Testing the Agenda-Setting Effect of Blogs • Kaye Trammell, Louisiana State

This study explored the agenda-setting effect of communication style and interactivity on blogs among young people. As a multi-cell experiment on undergraduate students, this study exposed participants to blog posts that discuss an issue in 1). an anecdotal manner told from a first-person perspective or 2). report-like manner discussing facts and statistics about an issue. Results confirm the agenda-setting power of blogs, but find mixed results regarding the hypothesized impact of communication style and interactivity.

Uses and Gratifications in the Blogosphere: Identifying Motives, Antecedents, and Outcomes of Weblog • Trent Seltzer and Michael Mitrook, University of Florida

Initial studies on weblogs have considered their influence on social, business, and political institutions; however, the motives and antecedents that lead individuals to blog, as well as the outcomes associated with weblog use, should also be investigated. This study surveyed 228 college students to identify the uses and gratifications associated with weblog use. Comparisons were also made between bloggers and non-bloggers to identify differences in their patterns of Internet use.

Women in the Blogosphere: Access, Practices, and Gender Politics • Dustin Harp, University of Texas at Austin and Sandra L. Nichols, Towson University and Mark Tremayne, University of Texas at Austin and Tina Castronovo, Towson University

Using ethnographic content analysis this paper presents a case study of BlogHer, an organization and accompanying website that serves as a bridge between the virtual world and the real world to offer women a location for improving access to and articulating gender discrimination in the Blogosphere as well as strategizing solutions. We describe the locations of interaction on BlogHer and analyze how they work together to create a subaltern public sphere.

Blogging 101: Issues and Approaches to Teaching Blog Management in Public Relations Courses • Richard D. Waters and Jennifer A. Robinson, University of Florida

As the social impact of blogging continues to grow, public relations practitioners must be prepared to develop and manage constituency relationships by managing and responding to blogs. This paper highlights how blog writing/management can be purposefully incorporated in public relations curricula, including a sample assignment. Results of informal interviews (n = 28) with students enrolled in a public relations writing course are reported and a variety of issues raised by students are discussed.

Believing Blogs? Examining the Influence of Gender Cues on Credibility • Cory Armstrong and Melinda McAdams, University of Florida

This study examines how gender and occupational cues influence Weblog credibility. Using an experimental design method, this study manipulated the source descriptors of a Weblog author and had participants rate the overall credibility of the entry. While male authors were deemed more credible than female authors in a main effect, that difference disappeared among blog users. The relationship between gender cues and credibility was moderated by blog usage. Implications are discussed.

Blog Ads Revisited: A Follow-Up Analysis of Advertising on Weblogs • Daniel M. Haygood and Amanda L. Miller, University of Tennessee and Cassandra Imfeld, SunTrust Bank

Weblogs, a form of personal expression placed on the Internet, are now often the front lines of political debate and candidate races; just one of the many changes occurring on weblogs. Among those changes is the growing presence of advertising. This research, a follow-up study from six months ago, gauges the advertising presence on weblogs to determine just how advertising has changed since that time, a substantial amount of time in technological terms.

Blogs in the Media Conversation: The Knowledge Factor in the Diffusion Process • Nanette Hogg, Carol Lomicky, Ruth Brown and Syed Hossain, Nebraska-Kearney

A content analysis of 1,168 stories in seven media outlets found blogs first mentioned in 2000. The number of stories mentioning blogs tripled every year until 2004 when the rate of increase slowed. Researchers concluded media provided knowledge about blogs as an innovation, consistent with the first step identified by Rogers in the innovation-decision process. Qualitative analysis revealed media generally discussed blogging in positive terms.

Pioneers in the Blogosphere: Profiling the Early Adopters of Weblogs • Byeng-Hee Chang and Trent Seltzer, Florida

Weblogs, or “blogs,” are increasing in their use, visibility, and impact. Using the Innovation Diffusion Theory literature as a theoretical framework, a secondary analysis of data gathered by the Pew Internet and American Life Project indicated that there are significant differences between adopters and non-adopters of weblogs in terms of demographic profile, innovativeness, use of other new communication technologies, and Internet use.

Blogging for Better Health: Putting the “Public” Back in Public Health • S. Shyam Sundar, Heidi Hatfield Edwards, Yifeng Hu and Carmen Stavrositu, Penn State

Weblogs are a relatively new and unique online communication tool. This paper examines blogs that focus on mental health issues to better understand the function and content of these particular types of blogs. The researchers discuss theoretical issues surrounding technological and psychological aspects of health blogs and employ quantitative content analysis as well as qualitative textual analysis to determine who mental health bloggers are, why they blog, and the nature of mental health blogs.

Personal journalism before blogs (anc! before ‘zines): The “amateur press” or “amateur journalism” since 1786 • Dane S. Claussen, Point Park University

After introducing blogging and the “amateur press” movement (primarily late 1860s onward), including listing “amateur journalists” who went on to become prominent newspaper editors and publishers, this paper compares and contrasts today’s blogging with yesteryear’s amateur press movement. Similarities include heavy preponderance of confident, even egotistical, youth; usually short durations; small audiences; financial investment but little or no return; inexpensive technological advances; society’s influences on content; formation of journalists’ community; and no quality control.

Somebody’s Got to Do It: How Three Editors Explain to the Public • Neil Nemeth, Purdue – Calumet

This paper explores how editors of three metropolitan daily newspapers explain their publications’ activities to the public. The paper features an examination of the public columns written by the editors of the Rocky Mountain News, the Seattle Times and the San Antonio Express-News from 2003-2005 and one editor’s blogs. The findings suggest that editors may have to assume an additional role of aggressively promoting their newspapers in the turbulent media landscape of the 21st century.

Invoking Privilege Since Branzburg: Are Bloggers Like Other Non-Traditional Journalists? • Jason Shepard, University of Wisconsin-Madison

In the 33 years since the U.S. Supreme Court rejected a First Amendment-based reporter’s privilege’ most federal and state courts have nonetheless carved out a privilege under certain circumstances. An analysis of cases in which non-traditional journalists have sought the privilege provides significant guidance in determining whether bloggers can invoke the privilege.

The WMD coverage of blogs and mainstream media: a comparison of two media types • Jue Kook Lee and Jaekwan Jeong, University of Texas, Austin

This study analyzes coverage of Iranian and North Korean WMD by blogs and mainstream media, and examines how the two media types deal with international news, with theoretical framework of second-level intermedia agenda-setting. The blogs attribute agenda is found to have strong correlations with the mainstream attribute agenda with regards to the issue of WMD coverage. The results suggest that despite many distinct characteristics, blogs cover international news in very similar way to mainstream media.

Something Ventured, Something Gained: Moderating Impact of Blogs on Political Activity • Daekyung Kim and Thomas Johnson, Southern Illinois University-Carbondale and Barbara K. Kaye, University of Tennessee-Knoxville

Based on an online survey that attracted 1,366 blog users during the 2004 presidential election, this study examines not only the effects of traditional interpersonal discussion but also the potential of blogs in facilitating political activity. Results of this study show different roles of online media in connection to political discussion. While blog reliance has little influence on political activity and political knowledge, it increases feeling of political involvement.

Truth and Transparency: Bloggers’ Challenge to Professional Autonomy in Defining and Enacting Two Journalistic Norms • Jane B. Singer, University of Iowa

Commitments to truth and to “transparency” or public accountability are two central normative aspects of professional journalism. This paper considers ways in which both are challenged and complemented by other communicators, particularly bloggers. It proposes that while all professions claim autonomy over articulation and enactment of their own norms, the Internet environment is one in which definitions of professional constructs are open to reinterpretation and in which oversight of professional behavior is shared.

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New PR & Comm Blogs - April 2006

Long time, no see :)

Anyway — here’s the April update for the PR Blogs List; plus: a rant about the lack of PR academic blogs, a farewell to one of the first PR corporate blogs, and a “help wanted” announcement.

Back to the update: the list has currently 464 feeds. If you’re not familiar with it, you can find more info at the bottom of this entry.

There are not so many new (to me) blogs this month - but please don’t read too much into this (”PR blogosphere growth is slowing down, the end of PR blogging is nigh“, etc.).

I’m really happy to add to the list two academic blogs written by professors from the Grady College of Journalism and Mass Communication at the University of Georgia: so this is mass communication?, authored by Dr. Kaye Trammell, and Teaching PR, authored by Dr. Karen Miller Russell.

I’m a long time subscriber to Kaye’s blog, and I really don’t know why it took me so long to realize that it’s not in the list (duh!). Apologies! Dr. Trammell (bio) got her PhD from University of Florida with a dissertation on celebrity weblogs, and she’s the author of a long list of academic articles on weblogs (search for “Trammell” on this page); the most recent was published in the Journal of Computer-Mediated Communication.

Dr. Karen Miller Russell is the winner of the Institute for Public Relations’ Pathfinder Award and the author of –among others– “The Voice of Business: Hill and Knowlton and Postwar Public Relations.” She’s also the author of a must-read study for PR practitioners — “US Public Relations History: Knowledge and Limitations” (it’s not available online, unfortunately, so I’m just pointing you to its dead-tree version).

Why am I so excited about these two blogs? Because I hope their example will encourage other PR academics to join the online conversation. Two years ago I wrote about the need to start a dialogue with the academic world, that’s a largely untapped resource of knowledge, expertise, research skills and capabilities. Fast forward to May 2006: although a weblog is created every single second, the number of PR academic bloggers is (still) incredibly low:

But, hey, this is something that deserves a separate discussion.

Enjoy!

 

Academic blogs

Student blogs

Podcasts

The other new blogs and feeds

URL changes:

Farewell

Hans Kullin wrote that PR-agency JKL has “decided to shut down their corporate blog. JKL launched what probably was both the first Swedish PR blog and corporate blog back in February 2004.” Back in April 2004 I interviewed Billy McCormac, who was the author of JKL Blog’s English section… Fugit irreparabile tempus.

To do (that’s for me, but I’d appreciate any help!):

  • discuss with Robert about adding the blogs hosted on PRblogs.org to the list
  • get help for editing the list of PR blogs authored by women (OPML) — what do you say, Kami? :)
  • add Communintelligence.com’s blogs to the list (if the RSS feeds are public)
  • get recommendations for PR & Comm blogs from Latin America, Europe, Asia, etc.
  • review the list and eliminate the blogs that haven’t been updated in the last year or so (2 or 3 cases, most probably)
  • suggestions? — please leave a comment, or e-mail me.
 

More information about the list

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